MISSION AND CORE VALUES
Our Mission
Town and Country Veterinary Associates provides outstanding preventative veterinary care to every pet that comes through our doors. In addition, we will intervene at the first sign of a pet’s discomfort to support lifelong health and wellness. We build strong, long-lasting relationships with pet owners through timely communication, client education, and a team approach to each pet’s health and well-being, including the veterinarian, the support staff, and the pet’s family.
Our goal is to support each pet throughout a long, fulfilling life with their family. Above all, we remember that all pets need to be treated with loving care during every check-up, procedure, or surgery.
Our Core Values
Excellence
First and foremost, we are in the business of providing personal, high-quality veterinary medicine with a focus on prevention and client education. We strive to stay up-to-date with the latest research and treatments so that your pet receives optimal care personalized to their individual needs.
Compassion
We will always strive to calm your pet’s fears and provide comfort as well as healing. We are empathetic to each individual owner’s needs.
Integrity
We are forthright in our communications with you. We believe in building mutual trust and a long-term relationship that supports your pet’s well-being. We will act with honesty, professionalism, and a high standard of ethics.
Positive Spirit
We love our work, and it shows. We enjoy spreading our joy and enthusiasm for helping animals and their families. We strive to develop collaborative relationships with our clients.
Respect
We respect your knowledge, judgment, and best intentions for your pet’s well-being. As pet owners, we realize that you know your pet better than anyone. We will present you with as many options as possible and work with you toward sound decision-making on behalf of your pet.
Value
We strive to deliver superior veterinary medicine and exemplary client service at a fair price. We customize your pet’s care based on their individual needs when they come through the door and encourage open communication between you, the pet owner, and the doctor caring for your pet.